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Avaya Communications
Stock Symbol (NYSE):  AV

Product:
Avaya: Partner ACS
Maximum # of lines:
 19
Maximum # of extensions:
 44
Ease of use:
Reliability:
CD Comments:
Avaya’s Partner ACS phone system is just plain hard to beat! If you are not familiar with Avaya, its heritage is solid. Avaya is the grandchild of AT&T with its parents being Lucent Technologies. It’s such an easy system to get up and running and it rarely ever fails. We’ve been selling this system for nearly six years and it’s yet to upset our customers or us. If your business is looking for a tried and true workhorse that will provide every feature you could ever want and is easily serviceable if ever needed then this is your system.

 

Information Downloads for: Avaya Partner ACS

Below is a list of documents for the product you selected. You will need Adobe Acrobat Reader to view these files. If you do not have this Plug-In, go here:

Avaya Partner ACS
Partner Telephones
Partner Voice Messaging
ACS Wireless
Avaya 15 ways to save

 


Product Summary

Reliability, simplicity, a powerful selection of advanced telephony features, and converged communications through "business ready" digital subscriber lines (DSLs) make PARTNER® Advanced Communications System a popular key system in the U.S. and the perfect choice for a small growing business.

   

Avaya PARTNER® Advanced Communications System is designed to help meet the complex business needs facing small enterprises today—with room for growth tomorrow. The "brain" of the system is a compact processor modular that supports 3 incoming lines and 8 extensions. The maximum system configuration is 19 lines and 44 extensions, or 31 lines and 8 extensions. Depending on your requirements, the processor module can operate on its own or with a 2-slot or 5-slot carrier and additional expansion modules. These expansion modules add lines and extensions to the system, or additional features like voice messaging and symmetric digital subscriber line (SDSL) support. The Avaya PARTNER® Advanced Communications Telephone System supports a wide variety of features that can be combined to give you greater control over your business. Productivity enhancements like Caller ID (including name and number), Distinctive Ringing, Send All Calls, Speed Dialing, and 5-party conferencing help your employees to be more efficient, while a variety of cost control features let you manage telephone expenses and monitor the performance of your system. Customer service features range from Group Call Distribution and Music-on-Hold to support for voice messaging and mobility solutions, making Avaya PARTNER® Advanced Communications System the choice for small call centers. Avaya PARTNER® Advanced Communications Phone System is easy to install and administer. Adding additional modules and telephones is no problem and software upgrades are simple using a PCMCIA card that is easily inserted into the system. In the unlikely event of problems, Avaya PARTNER® Advanced Communications Phone System provides power failure transfer, battery back-up of system programming, and remote administration capabilities that let Avaya authorized technicians perform system diagnostics and programming for you without visiting your site.


Avaya PARTNER® Advanced Communications Telephone System also offers advanced features to help you integrate your voice, data, and Internet connections. Business-ready DSL connectivity gives you a highly cost-effective way to connect to the Internet, communicate faster, and save money—all at the same time. And when you combine business-ready DSL with Avaya PARTNER® Advanced Communications Phone System messaging and the Avaya™ Web Communications Server, you can build a powerful, multimedia messaging and e-commerce solution for your business. You'll have the capability to access and manage e-mail and voice mail locally or remotely, from a single PC mailbox, and set up a secure e-commerce transaction site.

Small businesses have been buying the Avaya PARTNER® Advanced Communications System for more than 10 years and there are over a million Avaya PARTNER® Advanced Communications System systems in operation worldwide. The system has a well-deserved reputation for reliability.

All trademarks identified by ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. or Avaya ECS Ltd., a wholly-owned subsidiary of Avaya Inc., and they may be registered in the US and other jurisdictions. All other trademarks are the property of their respective owners.


Product:
Avaya: Magix
Maximum # of lines:
80
Maximum # of extensions:
200
Ease of use:
Reliability:
CD Comments:
Avaya’s Magix PBX system is the successor to the highly respected and popular Legend series. Want to integrate voice and internet, connect satellite offices into one seamless network? This is a solid option. It’s a pure digital system that allows for the use of analog station sets through the use of special modules. This system is a perfect option for all of you Partner system owners who have outgrown your system, and would like to expand without a major forklift system removal. This system is also a great option for small to medium-size call centers, and for businesses that need more high-end feature sets that what key systems offer.

 

The Avaya MERLIN MAGIX Integrated System has been designed to meet the evolving communications needs of small- and mid-sized businesses. It's flexible and scalable, and can grow as your company grows, up to 80 lines and 200 extensions. The Avaya MERLIN MAGIX Integrated System is the perfect choice for small companies looking for the latest communications features, as well as for larger companies with branch offices. The system's networking capabilities let multiple locations communicate across the public telephone network or across an Internet Protocol (IP) network.


Information Downloads for: Avaya Magix

Below is a list of documents for the product you selected. You will need Adobe Acrobat Reader to view these files. If you do not have this Plug-In, go here:

Avaya Merlin Magix
Merlin Messaging

 


Product Summary

The Avaya MERLIN MAGIX® Integrated System delivers industry-leading communications capabilities in a powerful public branch exchange (PBX) that supports everything from basic voice to Internet access—all from a single platform—helping to make it highly cost-effective and easy to install, service, maintain, and grow.

 


You can easily enhance your Avaya MERLIN MAGIX Integrated System by adding any of a growing number of e-business, customer service, or computer telephony integration (CTI) applications available from Avaya and Avaya's Independent Software Vendor (ISV) partners around the world. The Avaya MERLIN MAGIX Integrated System will give you the leading-edge communication capabilities you need to compete successfully in today's marketplace:


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